SERVICE
UX Audit
UX AUDITRESEARCH
You see the problems.
Not where to start.
We review core flows and UI — signup, onboarding, purchase, settings, and more. Usability issues, information structure, and conversion or drop-off points are structured into an audit report, issue list, and prioritized action items your team can execute.
RESEARCH SNAPSHOT
RESEARCH SNAPSHOT
TIMELINE
1–3 weeks
PRICE
From ₩300,000
BEST FOR
Conversion and usability fixes
THE QUESTION
Where do users get stuck, and what should we fix first?
WHAT WE REVIEW
WHAT WE REVIEW
ENTRY
Entry and first experience
CORE FLOW
Core task flows
CONVERSION
Conversion and completion
NAVIGATION
Information architecture
FEEDBACK
States, errors, empty screens
PRIORITY
Impact and fix order
RESEARCH PREVIEW
RESEARCH PREVIEW
SAMPLE FRAMEWORKDEMO DATA
FLOW
ENTRYONBOARDINGCORE ACTIONCONVERSIONRETURN
ISSUE
SEVERITY
IMPACT
FIND → PRIORITIZE → IMPROVE
HOW WE WORK
HOW WE WORK
DISCOVERY
Confirm what you need to decide
SCOPE
Define questions and research scope
RESEARCH
Collect relevant material
ANALYSIS
Analyze structure and patterns
SYNTHESIS
Synthesize findings and implications
DELIVER
Deliver report and next actions
DELIVERABLES
RESULTS MAY INCLUDE
We deliver the items below as needed for your scope.
SCOPE LEVELS
How to think about project complexity.
Not a fixed package. Scope is set by audit goal, flow count, and device coverage.
01CORE FLOW AUDIT
- 1–2 core flows
- Desktop or mobile focus
- Issue list + priority
- Summary audit report
- Quick wins proposal
02FULL UX AUDIT
- 3–5 core flows
- Desktop + mobile
- Flow map + issue list
- Priority matrix
- Action items + presentation summary
03CUSTOM AUDIT
- Multiple products or channels
- Data and support-linked analysis
- Accessibility and benchmark inclusion
- Redesign input brief
- DESIGN and BUILD linkage
TIMELINE
Estimated project timeline
Timelines are estimates after requirements lock and kickoff for a basic scope. They may change with features, integrations, feedback delays, and App Store / Google Play review.
PROJECT SCOPE
Starting price and basic scope
UX AUDIT
From ₩300,000
Starting point for core journey and UX diagnosis
Basic scope
- Number of flows auditedCore and secondary journeys
- Screen and feature rangePages and modules
- Desktop and mobile inclusionResponsive coverage
- Environment access (staging, accounts)Staging and accounts
- Data and support linkageQualitative and quantitative
- Deliverable formatReport and matrix
- Presentation or workshopShare and alignment
- Rush timelineDeadline
WHO IT'S FOR
Who it's for
Product teams improving conversion, churn, or usability
Teams needing diagnosis before redesign or renewal
Teams turning support and review feedback into a fix list
Teams needing evidence for BUILD or DESIGN priority
FAQ
Frequently asked questions
Web, apps, SaaS, commerce, booking, and inquiry flows — depending on goal and accessible scope. We confirm fit before kickoff.
UX AUDIT is expert review (heuristics, flows, UI). User testing can be added or linked with CONSUMER RESEARCH when needed.
UX Audit Report, Issue List, Priority Matrix, Action Items — document and map focused. Presentation summary available when needed.
We prefer the real usage environment when possible. If access is limited, we work within public screens and provided materials.
Yes. Audit results can feed redesign, UI improvements, and BUILD or MVP priority.
UX AUDIT reviews product, screen, and flow usability. For user needs and behavior research, link scope with CONSUMER RESEARCH.
Materials are used only within agreed scope. NDA available when required.
START A PROJECT
Start with a clear
improvement list.
If conversion, churn, or usability is a concern, tell us what flows to audit and how you want findings structured.